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Terms and Conditions

Contract of Terms and Conditions of Business and Hire

  • An application form with the terms and conditions agreed to need to be completed in full and returned to CAL-X a minimum of 24 hours prior to hire.
  • Application forms that are illegible or incomplete will delay the application process.
  • The original, signed application will be required by CAL-X on collection of gear.
  • A copy of the hirers SA ID document and Proof of Residence is required. (Copies may be made at our offices.)
  • A completed contract is a once-off process and will serve for your future rentals.
  • CAL-X is a COD based company- payment and proof thereof is required prior to hire and collection of gear.
  • Damaged and/or lost equipment shall be charged for separately.
  • EFT payments are welcome, and card payments can be made at our offices.
  • Our prices include VAT and are charged at a per day rate.

 

Terms and Conditions (updated August 2019)

As the person duly authorised to sign this contract, I/We sign this contract and accept full responsibility in my personal capacity for any outstanding payments or debt due and agree to pay CAL-X 2% interest per month compounded, on all outstanding invoices issued by CAL-X. I/We give CAL-X permission to do an ITC and full background credit worthy evaluation check and it is also agreed that CAL-X may use any means to verify the information contained in this document. In the event of any default by the Customer of any provision of this agreement, the Customer hereby consents and authorizes CAL-X to furnish the name, credit record and repayment history to any credit bureau as a delinquent debtor and shall be responsible for the cost and consequences thereof. CAL-X has the right to refuse hire.

The booking of equipment is required in the form of an email stipulating the hirers details, equipment required for hire as well as the dates of the event. Telephonic orders need to be confirmed via an email booking. Equipment is available for collection the afternoon prior to the day of hire. Equipment is due back before 11h00 am on the day after your booking. Late returns shall be charged for as an extra day’s rental unless pre-arranged. Bookings cancelled within 24hrs of collection shall not be liable for refund. Refunds due to cancellation of equipment prior to 24hrs or payment errors shall be subject to a 10% administration charge.

It is the responsibility of the Hirer to ensure that the required equipment, accessories and extras, as requested via an email booking are supplied and packed when signing for on collection. CAL-X will not be responsible for omitted or incorrectly packed gear. The hirer may also on request test any or all items of gear being collected.

By providing your information you agree to the CAL-X privacy policy. This policy applies to all visitors to our website and customers who have subscribed to the services we offer. We respect your privacy and take the protection of personal information very seriously. The purpose of this policy is to describe the way we collect, store, use and protect information that can be associated with a specific natural or juristic person and can be used to identify that person. The policy can be viewed here https://www.cal-x.co.za/privacy-policy/.

 

Insurance

On accepting this agreement to do business with CAL-X the hirer takes full responsibility for lost, stolen or damaged equipment and understands and accepts full liability for the insurance excess rates being a minimum of R6 000.00. If the lost, stolen or damaged equipment is less in value than the excess for the claim, the hirer will be liable for the full replacement or repair costs. Equipment under the value of R6 000.00 is not insured. CAL-X retains the right and final decision whether damaged equipment shall be repaired or replaced. Lost or damaged items shall be invoiced for and replaced or repaired by CAL-X. If the lost equipment is no longer available, it will be charged for at the going rate of similar equipment determined by CAL-X and its suppliers.

The insurance terms and conditions stipulate that equipment is not covered if stolen out of an unattended motor vehicle or if the unattended vehicle is stolen with the gear in it. It is compulsory to inform CAL-X if the equipment is to be used outside the boarders of South Africa.

CAL-X shall have up to five (5) working days to determine whether the returned equipment is complete and in satisfactory condition.

On bigger functions/events it is recommended that the company involved, takes out additional insurance to cover any shortfalls or unforeseen equipment related incidences.

 

Indemnity

CAL-X endeavours to hire out well maintained and packaged equipment. However due to the nature of electronic and mechanical equipment as well as human error, I/We accordingly absolve and hold free of any legal liability and therefore indemnify CAL-X and Cam-A-Lot Rentals cc, its Owners, Members and Staff against death, injury or disability or any claim, financial or otherwise incurred due to equipment failure, omission of equipment or any other unforeseen error whether or not due to the negligence of CAL-X or Cam-A-Lot Rentals cc, it’s owners, staff and those involved. The Hirer shall be responsible for the safe setting up of the hired equipment and is to ensure that adequate Public Liability Cover is in place for the event in question!

 

Required Documents

The following documents are to be submitted with your signed agreement.
A clear copy of your South African ID Document
Proof of Residence, not more than three months’ old

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